Privacy Policy

PRIVACY POLICY

Last Updated: June 3, 2026

INTRODUCTION

This Privacy Policy describes how Belviara ("we", "us", "our", or the "Site") collects, uses, and discloses your personal information when you visit our website, make a purchase, use our services, or otherwise communicate with us.

For the purposes of this Privacy Policy, "you" and "your" means any visitor, customer, or user of our Services.

By accessing or using our website and Services, you agree to the collection, use, and disclosure of information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our website.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

When we make changes, we will post the updated version on this page and revise the "Last Updated" date above.

Your continued use of the website following any updates constitutes acceptance of the revised Privacy Policy.

PERSONAL INFORMATION WE COLLECT

The information we collect depends on how you interact with our website and services.

Information You Provide Directly

When you place an order, contact us, or interact with our Services, we may collect:

  • Full name

  • Billing address

  • Shipping address

  • Email address

  • Phone number

  • Payment confirmation details

  • Customer support communications

  • Account login information (if applicable)

Shopping Information

We may collect information regarding:

  • Products viewed

  • Products added to cart

  • Products purchased

  • Wishlist items

  • Purchase history

This includes purchases of products such as the SilkyTrim Trimmer and any future products offered by Belviara.

Information Automatically Collected

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Referring website

  • Pages visited

  • Time spent on pages

  • Website interaction data

We collect this information through cookies, pixels, analytics tools, and similar technologies.

COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

  • Operate and improve our website

  • Remember user preferences

  • Analyze website traffic

  • Measure advertising effectiveness

  • Provide personalized content and offers

We may use services such as:

  • Shopify

  • Google Analytics

  • Meta Pixel (Facebook)

  • TikTok Pixel

  • Other advertising and analytics providers

Most web browsers allow you to manage or disable cookies through your browser settings.

Please note that disabling cookies may affect certain website functionality.

HOW WE USE YOUR INFORMATION

We use your personal information for the following purposes:

Order Fulfillment

To:

  • Process orders

  • Process payments

  • Arrange shipping and delivery

  • Provide order updates

  • Manage returns and refunds

Customer Support

To:

  • Respond to inquiries

  • Resolve disputes

  • Provide customer assistance

  • Improve customer experience

Marketing and Advertising

With your consent where required by law, we may:

  • Send promotional emails

  • Inform you about special offers

  • Provide product recommendations

  • Show personalized advertisements

You may unsubscribe from marketing communications at any time using the unsubscribe link in our emails.

Fraud Prevention and Security

We use information to:

  • Detect fraud

  • Prevent unauthorized transactions

  • Protect our website and customers

  • Comply with legal obligations

SHARING YOUR INFORMATION

We may share personal information with trusted third parties when necessary to operate our business.

These may include:

Service Providers

  • Shopify

  • Payment processors

  • Shipping carriers

  • Analytics providers

  • Customer support software providers

  • Cloud hosting providers

Legal Requirements

We may disclose information when required by law or when necessary to:

  • Comply with legal obligations

  • Protect our rights

  • Investigate fraud

  • Enforce our Terms of Service

Business Transfers

In the event of a merger, acquisition, sale, or restructuring, customer information may be transferred as part of the transaction.

THIRD-PARTY SERVICES

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of third-party websites and encourage you to review their privacy policies before providing personal information.

DATA RETENTION

We retain personal information only for as long as necessary to:

  • Provide our services

  • Fulfill orders

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

When information is no longer needed, we securely delete or anonymize it.

DATA SECURITY

We implement reasonable technical and organizational safeguards to protect your information.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

CHILDREN'S PRIVACY

Our website and services are not directed toward individuals under the age of 16.

We do not knowingly collect personal information from children.

If you believe a child has provided personal information to us, please contact us so we can remove the information.

INTERNATIONAL DATA TRANSFERS

Your information may be processed and stored in countries outside your country of residence, including the United States and other jurisdictions where our service providers operate.

Where required by law, we use appropriate safeguards to protect international data transfers.

YOUR PRIVACY RIGHTS

If you are located in the United Kingdom, European Economic Area, or another jurisdiction with applicable privacy laws, you may have rights including:

Right of Access

You may request a copy of the personal information we hold about you.

Right to Correction

You may request correction of inaccurate information.

Right to Deletion

You may request deletion of your personal information, subject to legal obligations.

Right to Restrict Processing

You may request that we limit certain processing activities.

Right to Data Portability

You may request a copy of your data in a portable format.

Right to Withdraw Consent

Where processing is based on consent, you may withdraw consent at any time.

Right to Object

You may object to certain forms of processing, including direct marketing.

To exercise any of these rights, please contact us using the details below.

COMPLAINTS

If you have concerns regarding how we handle your personal information, please contact us first.

If you are located in the United Kingdom and are not satisfied with our response, you may have the right to lodge a complaint with the Information Commissioner's Office (ICO).

CONTACT US

If you have any questions regarding this Privacy Policy or would like to exercise your privacy rights, please contact us:

Belviara

Email: contact@belviara.com

Website: www.belviara.com