Privacy Policy – Belviara
Privacy Policy
Last updated: 24/09/2025
This Privacy Policy describes how Belviara (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from belviara.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
By using and accessing our Services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use or access our Site.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, business operations, or legal obligations. When we make updates, we will revise the “Last updated” date above.
What Personal Information We Collect
We collect different types of personal information depending on how you interact with our Site and Services:
Information You Provide Directly:
Contact details (name, email, phone number, billing/shipping address).
Order details (products purchased, payment confirmation).
Account details (if applicable: username, password).
Customer support communications.
Information We Collect Automatically:
Usage data through cookies and similar technologies (IP address, device type, browser, browsing behavior).
Information from Third Parties:
Payment processors (e.g., to process your credit/debit card securely).
Service providers such as Shopify who help us power our store.
How We Use Your Information
We use your information to:
Process and deliver your orders.
Communicate with you about purchases, returns, or account activity.
Provide customer support.
Improve our Site and personalize your experience.
Send marketing or promotional content (you may opt-out at any time).
Prevent fraud and ensure security.
Cookies
Belviara uses cookies and similar technologies to:
Improve site performance.
Store preferences and enhance your experience.
Run analytics to understand how visitors use our Site.
Display relevant advertising.
Most browsers accept cookies by default, but you can disable them in your settings. Please note, disabling cookies may limit site functionality.
How We Share Information
We may share your personal information with:
Service providers (e.g., payment processors, shipping companies, IT services).
Business and marketing partners (including Shopify).
Legal authorities, if required to comply with applicable laws or regulations.
We do not sell or trade your personal information.
User-Generated Content
If you submit reviews or testimonials, this content may be publicly visible. Please avoid sharing sensitive personal information in such submissions.
Children’s Privacy
Our Services are not intended for children under 16. We do not knowingly collect data from children. If you believe a child has provided us personal data, please contact us to request deletion.
Security and Retention
We use industry-standard security measures to protect your information. However, no system is 100% secure, and we cannot guarantee absolute security.
We retain your personal data only as long as necessary to:
Fulfill the purposes outlined in this policy.
Comply with legal obligations.
Resolve disputes or enforce agreements.
Your Rights
Depending on your location, you may have the right to:
Access the personal data we hold about you.
Request corrections or deletion.
Object to certain types of processing.
Withdraw consent (for marketing communications).
Request a copy of your personal data.
To exercise these rights, please contact us via our Contact Us form.
International Users
If you access our Site from outside the United States, your data may be transferred and processed internationally (including the US, UK, or EU). When required, we use appropriate safeguards such as Standard Contractual Clauses to protect your data.
Contact Us
If you have any questions about this Privacy Policy, our practices, or your rights, please contact us through our Contact Us page.